Mobile Device Insurance

Get your devices insured when you buy from us

SENTINEL is the first comprehensive service which seamlessly delivers mobile insurance and protection in one piece.
With over 6000 Sentinel activation on mobile devices, 0% failure rate in Claims processing, 15% increase in sales within 6 months, Sentinel guarantees its customers value on all service offerings bundled with Samsung mobile devices. Sentinel covers the following:

CUSTOMER REQUIREMENTS

Device Insurance (Screen Damage and Liquid Damage)

  • The Customer must download the SENTINEL app and create an account in order to register for this service and activate Sentinel before leaving the store.
  • All Claims must be promptly reported by device owner/holder via customer’s account on the web portal immediately after the incident.
  • In the case of Screen Damage, Customer must return the loaner device in the same excellent condition as it was received.
  • All loaner devices must be certified in excellent condition by us when returned, before the repaired device is released (in case of screen damage).

THIS SERVICE IS ONLY AVAILABLE OFFLINE. FIND STORE LOCATIONS HERE.

**This service is only applicable within the territory of the Federal Republic of Nigeria