Get your devices insured when you buy from us
SENTINEL is the first comprehensive service which seamlessly delivers mobile insurance and protection in one piece.
With over 6000 Sentinel activation on mobile devices, 0% failure rate in Claims processing, 15% increase in sales within 6 months, Sentinel guarantees its customers value on all service offerings bundled with Samsung mobile devices. Sentinel covers the following:
Device Insurance (Screen Damage and Liquid Damage)
| SCREEN DAMAGE | LIQUID DAMAGE | |
|---|---|---|
| Resolution | Screen Repair (by Service Centre) | Replacement Device |
| Period of Cover | One year | 6 months |
| Loaner Device Eligibility | YES (for Devices worth N150,000 & above and a valid means of ID is required) | NO |
| Loaner Device Type | Pre-owned device that is one generation less | N/A |
| Cover Limit | One repair in a year | One replacement in a year |
SENTINEL PRICE: The entire offering comes in 3 different variants as listed below:
| SCREEN DAMAGE | LIQUID DAMAGE | LOANER DEVICE DURING REPAIR | UPGRADE | SENTINEL COST(expressed as a % cost of device) | |
|---|---|---|---|---|---|
| OPTION 1- Upgrade only | 3% | ||||
| OPTION 2 - Screen & Liquid Damage | 5% | ||||
| OPTION 3- Screen & Liquid damage, Upgrade | 7% |
**This service is only applicable within the territory of the Federal Republic of Nigeria
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